Clients
Server maintenance services
Your IT infrastructure will only be reliably maintained with proper continuous server maintenance. Our specialists will take care of the initial configuration of your servers, implement timely updates, and organize continuous server monitoring. We will constantly monitor the performance of your servers, conduct preventive checks, so you will be fully protected from potential incidents in the future.
Each specialist on the server maintenance team has strict liability employment contracts. We have insured our activities with civil liability insurance, so every client who suffers losses due to our fault can be assured that the losses will be compensated by the insurance company.
MDP CLOUD server maintenance plans
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Service time / Troubleshooting
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8:00 AM - 6:00 PM, Mon-Fri
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8:00 AM – 12:00 AM, working days
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24 x 7
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Initial installation, configuration
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Installation of updates, consultations
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Server monitoring
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Backup data copy maintenance
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Data recovery from backups
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Incident registration 24/7
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Proactive management
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-
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Reaction time to the incident
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until 1 o'clock
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up to 30 min.
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up to 10 min.
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Incident resolution time
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until 2 o'clock
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until 1 o'clock
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up to 30 min.
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Price excluding VAT (excluding long-term commitments)
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39.90
Eur/month.
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59.90
Eur/month.
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99.90
Eur/month.
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Key benefits of server maintenance
Initial installation and configuration
You will have your chosen operating systems and additional packages on the servers. You will be equipped with convenient monitoring tools. The used programs will be configured according to the necessary settings.
Server monitoring
We will continuously monitor the operation and proper functioning of your servers. This way, you will protect yourself in advance from potential unforeseen disruptions. Our system administrators will be promptly informed about the unfavorable changes in server performance metrics.
Installing updates
With server maintenance service plans, you will receive the latest updates for operating systems, software, and antivirus programs. You will be at ease knowing that at any moment the server status is fully controlled.
Rapid incident resolution 24/7
Every working and non-working day, we will register your server issues on a 24-hour standby phone. Since server maintenance service is provided remotely, almost all disruptions are eliminated immediately without delay.
Restoration from backups
In case of equipment failure or data loss – we will have backup copies of the software prepared. We will create backup schedules, monitor the compliance of the completed backups, and the recovery process.
Proactive management
We will conduct a security and log audit. We will analyze and plan the resources used. We will take care of server performance analysis and its optimization. This will help prevent additional potential disruptions in advance.
Frequently Asked Questions (FAQ)
How can server maintenance increase a company's efficiency?
First of all – by transferring an area such as server maintenance to reliable MDPCLOUD specialists, you reduce the workload on your company's employees. The IT department or other specialists previously responsible for the servers will have more time for other tasks. Well, if you haven't been taking care of server maintenance until now, you should consider taking advantage of such an opportunity right now.
Even a single problem or vulnerability can be very costly. If a server is hacked, important data may be leaked or stolen, and your operations may be halted. This reduces customer trust, can lead to losses, incur fines, and more. Proactively working MDPCLOUD specialists analyze the servers entrusted by clients. As a result, server maintenance helps most clients increase efficiency, as the need to address issues related to this area decreases.
Effective server maintenance requires a lot of attention, time, and knowledge. It is certainly not worth it for all companies to afford to assign this responsibility to one of their employees. A few other advantages of how this service helps companies increase productivity:
- Active monitoring and regular server maintenance ensure quick problem resolution. This allows employees to use critical resources without interruptions. This increases the overall productivity of the organization and individual teams.
- MDPCLOUD server maintenance experts optimize server configurations, effectively allocate resources, and fine-tune system parameters. As a result, server performance improves, which is felt by your employees, clients, and partners.
- Server maintenance services enable the most reliable, up-to-date security measures, such as firewalls and antivirus software. Administrators perform regular updates on them.
- Server maintenance services are very flexible for scaling. This means that any company can expand its server infrastructure as needed.
Such services often ensure that the server environment meets industry standards and legal requirements.
What are the operational principles of server maintenance?
When assessing the entire cybersecurity infrastructure, for most businesses, server maintenance will play a fundamental - crucial role. If you want to avoid downtime or issues, servers must operate optimally and be protected from threats. MDPCLOUD's server maintenance service includes various technical, software, and planning processes that help: optimize resource utilization, neutralize common threats, and avoid unnecessary downtime.
Qualified server technology specialists continuously monitor their condition and identify potential problems before they escalate into critical ones. To ensure smooth, uninterrupted operation, they analyze the server's logs, resource allocation, and network traffic as needed.
A significant part of server maintenance work consists of regular updates and patches aimed at eliminating security vulnerabilities. Such updates and corrections ensure that the server runs with the latest, most secure version of software, rather than a legacy version, which would be much easier to attack. At the same time, to protect the server from external threats, the best-rated security protocols from IT and cybersecurity leaders are implemented. This includes firewall configurations, intrusion detection systems, and antivirus programs.
One of the main principles of the service is backups, their creation and management. These backups are created and updated according to schedules. When the need arises, due to failure, human error, or other issues, data can be restored using these backups.
All the processes listed require time and knowledge. However, by choosing MDPCLOUD, all concerns are taken over by our specialists, thus reducing the burden on your IT staff or team. Resources and time can be allocated to value-added creation rather than technical work. We guarantee 24/7 technical support to quickly resolve all server-related issues and minimize downtime.
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