Network Operations Center

Network Operations Center (NOC)

Our First Call Promise solution means that you won't have to wait – any issues that arise will be immediately resolved by a qualified specialist at any time. If more knowledge is needed to resolve the issue, it will be escalated to the senior engineers team. The permanent staff of the Network Operations Center (NOC) are required to resolve it – this is part of the learning process. Our monitoring software reviews all aspects of the network every two seconds, while in other companies it takes longer. Many issues are resolved even before we receive a call from the client.

The NOC network traffic analysis systems continuously monitor the traffic in the FastFiber network and instantly notify if any disruption is detected. This helps to respond more quickly to DDOS attacks and reduces the risk of indirect damage. Such dedication to service standards only reinforces the exemplary MDP CLOUD Network Operations monitoring.